Posted on March 22, 2008 by Jackie D
Excellent post from my pal Jeff Nolan on what happened when Bloomberg decided that they did not want to let customers follow their news via syndication:
Interesting things happen to information when it becomes digital; your intentions as a publisher about how it should not be used often don’t work out like you planned. I really [...]
Filed under: Customer Power, Media | Leave a Comment »
Posted on March 4, 2008 by Jackie D
This is a good example of just one emerging technology that should strike fear in the hearts of companies that aren’t doing a very good job meeting their customers’ needs: live streaming mobile video.
A couple of weeks ago, I was flying out of Stewart Airport in upstate New York. Our flight was delayed due to [...]
Filed under: Customer Power | Leave a Comment »
